Mobile App Development
Mobile apps are worth building when the task genuinely needs a phone: field work, capture away from a desk, notifications people act on, or a customer experience that has to be in their pocket. We build for iOS and Android, connect them to your systems, and prepare them for store release.
Who it helps
Where mobile app development tends to fit
If more than one of these sounds familiar, the solution is likely worth a conversation.
- Field teams who capture information on site rather than returning to a desk.
- Service businesses whose customers want booking, updates and payments on a phone.
- Organisations needing staff to receive and acknowledge work as it is assigned.
- Product owners who need a mobile channel alongside a web platform.
Business problems
The problems this is usually brought in to solve
Capture happens on paper
Job details are written on site and typed into a system later, which delays the office and loses detail.
Staff miss updates
Work is assigned by phone call or message, so people find out late and customers wait.
Mobile web is not enough
The task needs the camera, location, notifications or offline working that a browser cannot reliably provide.
Services and capabilities
Core capabilities and optional additions
Core capabilities are part of a typical build. Optional additions are included only when the agreed scope calls for them. What you receive in the end depends on the scope we agree together, so treat this as the menu rather than the order.
Core capabilities
- iOS and Android applications from one codebase where the requirements allow it
- Cross platform builds that share logic while respecting each platform's conventions
- Account creation, sign in and profile management
- Push notifications for assignments, reminders and status changes
- Location features for check in, routing and site records
- Camera and file capture with upload to your systems
- Backend integration with your existing APIs and databases
- Release preparation for the Apple App Store and Google Play
- Secure storage of credentials and tokens on the device
- Crash reporting and version monitoring after release
Optional additions
- Offline capture with a synchronisation queue for poor coverage areas
- Barcode and QR scanning for stock and asset workflows
- Biometric unlock for staff on shared devices
- In app payments through the platform stores or your own gateway
Anything listed as optional is quoted separately and only built if you decide it is worth having.
What an engagement can include
How a scoped project is put together
Not every project needs every step. This is the shape a typical engagement takes, and the scope you agree selects the parts that apply.
- 1Discovery of who uses the app, where they use it and what connectivity they have
- 2Platform decision, weighing one shared codebase against separate native builds
- 3Interface design for small screens and one handed use
- 4Build with test builds supplied to your team during development
- 5Backend integration and notification infrastructure
- 6Release preparation, store listing content and submission support
- 7Post release monitoring and improvement planning
Typical workflows
How it works day to day
These are the workflows this solution usually supports. Yours will be shaped during discovery.
Field capture
- 1Staff open the assigned job and see the detail already known
- 2They capture photos, notes, signatures and parts used on site
- 3The record uploads when connectivity allows, queuing if it does not
- 4The office sees the completed job with the office systems updated
Customer updates
- 1A customer books or requests a service
- 2The app confirms the appointment and sends reminders
- 3Status notifications follow the job as it progresses
- 4Service history and documents remain available in the account
Integration options
What it can connect to
Every system also has to allow the connection in the first place. Where a platform does not offer a supported way to integrate, we will tell you during discovery rather than work around it quietly.
Your web application or API
The app reads and writes through the same interface your other systems use.
Scheduling and job management systems
Jobs, appointments and assignments, subject to the system's integration options.
Payment providers
Card and account payments for customer facing apps.
Notification services
Push delivery to devices, with your own email or SMS channels for fallback.
Mapping and location services
Address lookup, routing and check in records.
Delivery and handover
What you receive, and what stays with you
- Agreed scope covering platforms, features and the store accounts you will hold
- Test builds through development so your team can use the app before launch
- Store submission support, including the material the stores require
- Handover documentation covering build, release and the backend it depends on
Security and operations
Security and operational considerations
These are the controls and habits that come with the solution. The detail is agreed for your environment during scoping.
- Credentials and tokens held in the device secure storage rather than plain files
- Traffic encrypted in transit and permissions checked on the server
- Session expiry and remote revocation when a device is lost or a staff member leaves
- Minimal on device caching of sensitive records, with the retention approach agreed
- Defined process for urgent fixes if a released version has a fault
Questions
Mobile App Development questions, answered
Cross platform suits most business applications and keeps one codebase to maintain. Native builds are worth it when the app depends heavily on device specific features or platform performance. We recommend one with reasons during discovery.
Yes, for many workflows. We can capture data locally and synchronise when a connection returns. That adds complexity, so we plan it against the locations your staff actually work in.
The store accounts should be in your organisation's name so you retain control of the listing. We handle the technical preparation and can support you through submission and review.
Store requirements change regularly, and a released app needs periodic attention to stay available. We build with that routine in mind and can agree how updates are handled with you.
Usually the app connects to systems you already run, either directly through their APIs or through a service we build. Where no suitable backend exists, that service is scoped as part of the project.
Related solutions
Often considered alongside this
- Custom Web ApplicationsCustomer portals, staff systems, dashboards and workflow applications built to match how your organisation actually operates.View solution
- SaaS Product DevelopmentMulti-tenant subscription software taken from product discovery through build, launch and iterative improvement.View solution
- Food Ordering & Delivery PlatformsOnline ordering, kitchen and dispatch workflows, driver tooling and customer tracking for delivery operations.View solution
Next step
Discuss your mobile app development requirements
Tell us about your current systems, the people involved and what you need the outcome to be. We will suggest a scope, flag anything that needs checking first, and explain what the work involves.