Tauranga · NZ · Global
Technology problems solved.
Business opportunities unlocked.
From urgent computer repairs in Tauranga to enterprise AI automation, cybersecurity, data engineering and custom software - Click IT brings every technology capability together under one trusted local partner.
Local expertise • Enterprise capability • Practical solutions
Problem Solver
What can we help you solve?
Pick the situation closest to yours and we'll show you the right service, what's involved, and the next step.
Select a problem on the left
We'll match it to the right service and tell you what happens next.
What We Do
Six ways we keep your technology working for you
One local partner for everything - from a broken home computer to an enterprise AI, data, security or software project.
Cloud Expertise
Microsoft Azure & AWS Cloud Experts
From Tauranga to organisations across New Zealand and worldwide, Click IT designs, migrates, secures, automates and manages Microsoft Azure, Microsoft 365 and AWS environments. We provide hands-on expertise from initial assessment and architecture through to configuration, security hardening, compliance, optimisation and ongoing support.
We do more than set up cloud services - we build secure, compliant and properly managed cloud environments.
Microsoft Azure
Secure and scalable Azure architecture, migration, networking, infrastructure, virtual desktops, data platforms, AI services, backup and ongoing cloud management.
- Azure architecture and landing zones
- Cloud and server migration
- Azure networking and infrastructure
- Azure Virtual Desktop and Windows 365
- Azure AI, OpenAI and Machine Learning
- Backup, disaster recovery and cost optimisation
Microsoft 365, Security & Compliance
Enterprise identity, device management, cybersecurity, collaboration, data protection and compliance across the Microsoft cloud ecosystem.
- Microsoft Intune
- Microsoft Entra ID
- Microsoft Defender XDR
- Microsoft Sentinel
- Microsoft Purview
- Microsoft 365 E3/E5 and Copilot
Amazon Web Services
End-to-end AWS consulting covering cloud foundations, migration, infrastructure, cybersecurity, data, artificial intelligence, automation and managed support.
- AWS Organizations and Control Tower
- Amazon EC2, VPC, S3 and RDS
- AWS IAM and IAM Identity Center
- Amazon GuardDuty and AWS Security Hub
- Amazon Bedrock and SageMaker
- AWS backup, monitoring and cost optimisation
One Team
One Team for Microsoft Azure, Microsoft 365 and AWS
Bring your cloud infrastructure, identity, endpoint management, cybersecurity, data, compliance, automation and AI together under one experienced technical team.
The Microsoft platform
Architected, integrated, secured and managed as one connected platform - not a collection of disconnected products.
The AWS platform
Designed, migrated, integrated, secured, monitored, optimised and managed as one complete AWS environment.
Cloud Expertise Across the Bay of Plenty, Waikato and New Zealand
Based in Tauranga, Click IT provides Microsoft Azure, Microsoft 365, AWS, cybersecurity, AI and managed IT services throughout the Bay of Plenty, Waikato and surrounding central North Island communities. Most consulting, configuration, security and managed cloud services can be delivered securely and remotely across New Zealand, Australia and worldwide.
Ready to Modernise and Secure Your Cloud?
Whether you are planning a new cloud environment, improving an existing platform or migrating from on-premises infrastructure, Click IT can help you build a secure, scalable and well-governed solution.
AI & Automation
Put AI to Work in Your Business
Click IT builds practical, secure AI systems that reduce administration, connect your business tools, analyse information and help your team work faster - with human control where it matters.
See the difference in one process
- Step 1
AI triages the enquiry
Reads, classifies and drafts a reply using your context.
- Step 2
Human approves in one click
You stay in control - AI drafts, people decide.
- Step 3
Details captured automatically
The CRM updates itself. No retyping, no typos.
- Step 4
Quote generated from templates
Approved templates and real data - built in minutes, not hours.
- Step 5
Follow-ups scheduled automatically
Nothing slips. The system remembers, not the staff.
- Step 6
Report generated from live data
Refreshes itself. Your team reads it instead of building it.
This is what 'hours saved every week' looks like - measured after go-live, not promised before.
AI that works
- AI agents
- Private knowledge assistants
- RAG search systems
- Intelligent email triage
- Automated customer enquiries
- Quote and proposal generation
Document & data automation
- Document classification and extraction
- Automated reporting
- Forecasting and anomaly detection
- Compliance monitoring
- Predictive maintenance
Microsoft 365 & integrations
- Microsoft 365 and Copilot integration
- SharePoint, Teams and Outlook automation
- CRM and customer-data automation
- Inventory and supply-chain automation
- Employee onboarding
- Approval workflows
- API and MCP integrations
Every audit starts with a conversation - no jargon, no obligation.
For Technical Decision-Makers
The engineering underneath
Business owners: the short version is above. If you want the technical detail on how we build secure, governed AI systems - expand away.
We build with leading LLM platforms (including Microsoft Azure OpenAI) and orchestrate AI agents for multi-step workflows - tasks that require planning, tool use and multiple decisions, with audit trails and human approval points built in.
RAG grounds AI answers in your own documents and knowledge base, with sources shown and citations traceable. This is how private knowledge assistants give accurate, verifiable answers instead of confident guesses.
Classification, recommendation, anomaly detection, forecasting and predictive analytics - developed with proper data preparation, feature engineering, evaluation against held-out data, explainability, and monitoring in production.
Text understanding, extraction, classification and generation for document processing, enquiry routing, sentiment and summarisation - applied to your real business documents and communications.
AI systems connect to your existing tools through secure APIs and MCP (model context protocol) integrations, with least-privilege credentials, scoped access and full logging of every automated action.
Every deployment includes data handling aligned to the Privacy Act 2020, model and output monitoring, and human approval checkpoints wherever decisions carry consequence. AI proposes; your people dispose.
Custom Software
Software Built Around Your Business
Off-the-shelf software works for the average business. Yours isn't average. Click IT designs and develops the systems your workflows actually need - and you own the result.
- 01
Discovery
Understanding the problem, users and business case first.
- 02
Architecture
A clear technical design with honest costs and timelines.
- 03
Prototype
A working prototype you can touch - validated before we build.
- 04
Build
Iterative development with demos along the way, never a black box.
- 05
Test
Security, performance and usability testing throughout.
- 06
Deploy
A controlled launch with training and documentation.
- 07
Improve
Monitoring, feedback and continuous evolution with your business.
What we design and develop
- Business portals
- Internal management systems
- SaaS platforms
- Customer applications
- Workflow systems
- API integrations
- Inventory platforms
- Reporting systems
- AI-enabled applications
- Mobile-responsive web applications
- Legacy software replacements
- Secure cloud applications
Built to be owned, not rented
Your software, your code, your data. We hand over clean documentation and training, and support you long after launch - because software that works should keep working as your business changes.
- Prototypes before contracts - see it working before committing.
- Staged delivery: working software every few weeks, not a reveal at the end.
- Honest scoping - we tell you when a cheaper option fits your need.
Data Expertise
Turn Disconnected Data into Clear Decisions
Every system holds a piece of the truth. We connect them, clean the data, and put one trusted view in front of the people who make decisions.
Live business dashboard
LIVERevenue
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Margin
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Jobs
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One trusted view, refreshed automatically
We build the data foundation your business runs on: strategy, cleansing, pipelines, warehousing and dashboards - engineered so numbers stay consistent, reports build themselves, and AI projects start months ahead.
- Data strategy
- Data cleansing
- Database design
- Data migration
- API ingestion
- Data pipelines
- Data warehousing
- Business intelligence
- Power BI dashboards
- Real-time analytics
- Predictive models
- Forecasting
- Data governance
- Secure data platforms
- AI-ready data preparation
Local Repair & Recovery
Tauranga's computer repair and data recovery experts
When technology fails, speed and honesty matter. Local technicians, clear quotes and careful handling of your data.
Computer & Laptop Repair
From a machine that will not start to one that just needs a new lease of life - we diagnose properly, quote clearly and repair fast, with your data backed up before any work begins.
- PC and laptop diagnostics
- Slow computer repair
- Windows faults and blue screens
- SSD and RAM upgrades
- Laptop screen replacement
- Battery replacement
- Virus and malware removal
- Hardware repair
Data Recovery, Done Honestly
Failed drives, deleted files and unreadable storage - we assess every device first and tell you the truth about what can be recovered, before any work begins.
- Deleted-file recovery
- Failed hard-drive recovery
- Failed SSD recovery
- Business-critical data recovery
- Data migration to replacement devices
An honest note:
Recovery depends on the device's physical and logical condition. We never promise results we cannot deliver - and we never damage your chances by guessing.
Managed IT & Microsoft 365
Predictable IT. Secure systems. A team that answers.
Proactive monitoring, responsive support, Microsoft 365 management and plain-language advice - one accountable local partner for your entire technology environment.
Proactive monitoring
We spot problems before your team does - and fix them quietly.
Helpdesk support
One number for your team, answered by people who know your setup.
Security built in
Microsoft Defender, Entra ID, MFA and patching as standard practice.
Onboarding & offboarding
Staff join and leave without the access headaches (or security risks).
We manage the Microsoft stack end to end
Most businesses pay for Microsoft 365 and use a fraction of it. We secure, manage and optimise the platform - and find licence savings along the way.
- Microsoft 365
- Azure
- Entra ID
- Intune
- Microsoft Defender
- SharePoint
- Teams
- Exchange Online
- Backup and disaster recovery
- Device management
- Network and server management
- Cloud migrations
- Licensing reviews
- Strategic technology planning
Cybersecurity
Security that's visible, practical and recoverable
We focus on risk reduction, resilience and recovery - not fear. Real controls, clear priorities, and the ability to see what's happening across your environment.
Security Operations View
Threat detection
Protected
Endpoint protection
Protected
Identity security
Protected
Email security
Protected
Vulnerability management
Protected
Backup verification
Protected
Live activity
- 08:41MFA enforced across all admin accounts
- 09:12Phishing campaign blocked for 3 users
- 10:03Endpoint compliance verified - 100% patched
- 11:27Backup restore test completed successfully
- 13:05New device enrolled and secured via Intune
See it. Stop it. Recover from it.
Our security service combines Microsoft's security platform with practical operations: threats are detected, endpoints and identities protected, email filtered, and backups verified - so when something happens, you know about it fast and can recover without panic.
- Managed security monitoring
- Microsoft Defender & Sentinel
- Email and endpoint protection
- Identity and access management
- Incident response support
- Security awareness training
- AI-assisted threat analysis
- ISO/IEC 27001 implementation guidance
No fear-mongering: we tell you what the real risks are for a business your size, fix the priorities first, and show you the progress.
Request a Security ReviewWhy Click IT
From small businesses to large enterprises and government
Technology is a means to an end. We make sure it serves your organisation - whether you are a growing business of five or a government agency of five hundred - with local accountability, enterprise capability and practical advice.
Tauranga-based, NZ focused
A local team accountable to local businesses - not a call centre on another continent.
One partner, every layer
Computers, infrastructure, software, data, AI and security - under one roof, one bill, one team.
Outcomes, not outputs
Every project is framed around the business result it delivers, in language you understand.
Local accountability
You deal directly with the people doing the work. No ticket black holes, no runaround.
Enterprise thinking, no complexity
The sophistication of a large consultancy without the overhead - or the jargon.
Secure, practical AI
AI adopted responsibly: your data stays yours, and humans stay in control.
Old and new, connected
We connect legacy systems to modern platforms instead of forcing rip-and-replace.
Immediate + long-term
Fast when it's urgent, strategic when it matters - both, from the same trusted partner.
Industries
Tailored to how your industry works
Not generic 'IT for everyone' - technology shaped around the real challenges of your sector, with examples of what that means in practice.
How We Work
A process that keeps you in control
Whether it's a repair, a migration, an AI build or a security project - the same disciplined approach applies.
- 01
Listen
We understand the problem, the risks, the users and the business goals behind them.
- 02
Design
A practical roadmap and solution architecture - with costs and timelines made clear.
- 03
Deliver
We build, migrate, repair, automate or secure the environment - with you informed throughout.
- 04
Improve
Results are monitored and the solution is continually optimised as your business evolves.
Proof, Not Promises
Case studies and outcomes
We publish real projects with real results - and we never invent clients, quotes or numbers.
Real case studies are on their way
We're documenting client projects for publication - always with real clients, real outcomes and real permission. Check back soon, or ask us about our work directly.
See the Case Studies LibraryQuestions, Answered
Common questions, straight answers
Honest answers to the questions we hear most - no fine print, no hedging.
Yes. Click IT repairs PCs and laptops for home users and businesses across Tauranga, Mount Maunganui, Papamoa, Bethlehem and the wider Bay of Plenty. Most repairs are completed within one to three working days, and many software faults can be fixed remotely the same day.
We assess every device honestly. Whether data can be recovered depends on the physical and logical condition of the drive - we will never promise a result we cannot deliver. If you have lost files, stop using the device and contact us the same day.
Yes. We work with everyone from home users and three-person offices to large enterprises, healthcare providers, schools and government agencies. Managed IT, support, security and strategy are sized to your organisation - whether you need five managed devices or five hundred.
Yes. We plan, deploy, secure and administer Microsoft 365 - email, Teams, SharePoint, Entra ID, Intune and Defender - and we review licensing so you are not paying for what you do not use.
Realistic examples include email triage, customer enquiry handling, document classification and data extraction, quote and proposal generation, reporting, approval workflows, employee onboarding and data entry between systems. We find the tasks where AI genuinely saves time, and we build human review in where judgement matters.
It depends on how AI is deployed. Public tools can use your data for training; properly configured enterprise and private AI systems do not. We design every AI project around your data handling needs and keep full control over what AI can access.
Let's Talk
Tell us what you need. We'll help you find the right solution.
Three simple starting points - pick the one that sounds like you, and a real person will take it from there.
I Need Technical Support
Something is broken, lost or not working. We'll get it fixed - fast, honestly, and without surprises.
Get Technical SupportI Want to Improve My Business
Better IT, better reporting, better security or a modernised Microsoft 365. We'll plan it around your goals.
Improve My BusinessI Have an AI or Software Idea
An automation, a data project or a custom application. Bring the idea; we'll bring the engineering.
Start an AI or Software ProjectPrefer to talk? Call us - no robots, no phone trees.
0800 00 2270Book a Free Consultation - no obligation.